Privacy Policy

Last Updated: [Insert Date]

At Luminexm Store (“we”, “us”, or “our”), we illuminate your space while protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luminexmstore.com or make purchases from our premium lighting solutions.

1. Information We Collect

We collect information to provide efficient service to our diverse customer base of homeowners, commercial clients, and outdoor enthusiasts:

• Personal Information: Name, email address, shipping/billing address, phone number when you create an account or place an order
• Payment Information: Credit/debit card details (processed securely through our PCI-DSS compliant payment gateways), PayPal email
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, products viewed, time spent on site, referring website
• Commercial Account Data: Business name, tax ID, purchase history for bulk orders of commercial lighting systems

2. How We Use Your Information

Like our LED bulbs that optimize energy use, we use your data efficiently and purposefully:

• Process transactions and deliver lighting products worldwide (excluding certain Asian and remote regions)
• Provide customer support for technical lighting inquiries
• Improve our website experience for lighting professionals and enthusiasts
• Send order confirmations, shipping notifications, and service-related communications
• Prevent fraud and enhance payment security (using 256-bit SSL encryption)
• Analyze trends to better serve commercial accounts purchasing high bay lights and bulk LED bulbs

3. Data Sharing and Disclosure

We maintain strict confidentiality of your information, sharing only when necessary:

• Service Providers: Shipping carriers, payment processors (Visa, MasterCard, JCB, PayPal), and IT security partners
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Your data security shines as bright as our lighting products:

• Data stored on secure servers with industry-standard protections
• Payment information processed through PCI-DSS compliant gateways
• We never store complete credit card numbers on our systems
• Regular security audits and monitoring for suspicious activity
• Data retention only as long as necessary for business or legal purposes

5. Your Rights and Choices

You control your data like a dimmer switch controls light:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data

Commercial account holders may have additional controls for bulk order data.

6. Cookies and Tracking Technologies

We use cookies to brighten your browsing experience:

• Essential Cookies: Necessary for site functionality and secure checkout
• Analytics Cookies: Help us understand how customers navigate our lighting categories
• Preference Cookies: Remember your settings (like currency preference)

You can manage cookies through your browser settings, though this may affect site functionality.

7. International Data Transfers

As we serve customers globally (with some regional exceptions), your data may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our lighting products and website are not directed at children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy as our business evolves. The “Last Updated” date at the top indicates when revisions were made. Continued use of our site constitutes acceptance of the updated policy.

Thank you for trusting Luminexm Store with your lighting needs and your personal information. We’re committed to protecting your privacy as diligently as we craft our illumination solutions.